Terms of Service

Effective Date: January 1, 2025

Welcome to Immortal Tiger!

These Terms of Service ("Terms") govern your access to and use of the Immortal Tiger mobile application (the "App"), provided by an Individual developer based in Vietnam ("we," "us," or "our"). By accessing or using the App, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the App.

1. A Note on the Nature of the Project & Associated Risks

Immortal Tiger is a passion project developed and operated by a single individual. We are committed to creating an exciting and engaging experience. However, due to the nature of a solo operation, we want to be transparent about certain realities and risks:

• Resource Limitations: As a one-person project, resources (including time and finances) are limited. This may lead to slower development updates or periods of server downtime for maintenance or unforeseen issues. We ask for your patience and understanding.
• Project Continuity & Service Discontinuation: While we are dedicated to the long-term success of Immortal Tiger, the continuation of the game is dependent on its financial viability. In the unfortunate event that the project is no longer financially sustainable, we reserve the right to cease development and discontinue the service. We will strive to provide at least 30 days' notice to our users via in-app announcements or email before discontinuing the service.
• Refunds and Service Discontinuation: Refunds for in-app purchases and subscriptions are handled exclusively by the platform through which the purchase was made (e.g., Google Play or Apple App Store) and are subject to their respective refund policies. In the event of service discontinuation, any potential refunds for active subscriptions will be processed in accordance with the terms and conditions of the respective platform.

By using this App, you acknowledge and accept these risks. We deeply appreciate your understanding and support as we build this world together.

2. Eligibility

You must be at least 13 years old to use the App. By using the App, you represent that you meet this age requirement.

3. User Account

• Registration: To access certain features, you must create an account using a valid email address and password. Providing accurate and complete information is required.
• Account Security: You are responsible for maintaining the confidentiality of your login credentials and any activities under your account.
• Temporary Accounts: If you use a temporary account that is not linked to an email, deleting the App may result in permanent loss of access to your account and data.

4. Personal Information Collection

Our practices regarding the collection and use of personal information are detailed in our Privacy Policy. By using the App, you agree to the collection and use of information as described therein. We collect the following information:

• Email address (for registration, login, and password recovery purposes).
• Age (to verify eligibility).
• Hashed unique device identifier (for frictionless login).
• Users have the right to request access to or deletion of their personal data. To do so, please contact us at shinavoka@gmail.com.

5. Digital Analytics and Advertising

• Analytics: We use Firebase Analytics to measure and improve app performance.
• Advertising: Ads are displayed through AdMob. Your use of the App constitutes consent to view advertisements.

6. In-App Purchases (IAPs)

• Types of IAPs: The App offers one-time purchases and recurring payments for premium features.
• Refunds: Refunds are subject to the policies of the platform through which the purchase was made (e.g., Google Play or Apple App Store).

7. Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations.
• Interfere with the App's functionality, including using cheats, exploits, bots, or any third-party software to modify the game experience.
• Attempt to hack, decompile, reverse-engineer, or compromise the App's security and data.
• Engage in harassment, hate speech, or any toxic behavior towards other players.
• Impersonate staff or other players.

8. Intellectual Property Rights

All content and assets within the App, including but not limited to graphics, logos, text, and game mechanics, are the exclusive property of Shinavoka Studio and are protected by international copyright and trademark laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes only.

9. Communications

We may send emails to your registered email address for password recovery or important account updates. By using the App, you consent to receive these communications.

10. Game Updates and Maintenance

• Game Balancing: The game is regularly updated to adjust gameplay elements and balance character or item statistics.
• Maintenance and Downtime: The App may undergo maintenance or experience technical issues, including errors, server overloads, or interruptions. We strive to minimize disruptions but cannot guarantee uninterrupted access.

11. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the App, including but not to limited to data loss or interruption of service.

12. Termination

We reserve the right to suspend or terminate your access to the App for any violation of these Terms or any applicable laws.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Vietnam. Any disputes arising from these Terms or your use of the App will, in the first instance, be attempted to be resolved through direct communication with our support team. If a resolution cannot be reached, the dispute will be resolved exclusively in the courts of Vietnam.

14. Contact Us

For any questions or concerns about these Terms, please contact us at:
Email: shinavoka@gmail.com

By downloading and using Immortal Tiger, you agree to these Terms of Service.